Overview
At Pro Grips HQ it is important to us that you are happy with your purchase. We offer refund and returns for up to 30 days after purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If there are any issues with a returned item we will contact you to discuss the issue.
Once approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 72 hours of return. It may take longer to reflect on your credit card statement due to processing by credit card companies.
Shipping returns
To return your product, you should email [email protected] for instructions or call/text 3853251740.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] or call/text 3853251740 for questions related to refunds and returns.
